General Contact
General and partnerships: [email protected]
Customer support: [email protected]
We usually respond within one business day. For urgent travel issues, include your destination, provider name, device model, and a short timeline so we can help faster.
Support Topics
- Choosing the right plan before a trip
- Activation and setup questions
- Compatibility checks for your phone
- Regional coverage and network expectations
- Partner link and pricing clarifications
Partnerships
We are open to collaborations with eSIM providers, travel publishers, and product teams focused on global connectivity.
- Affiliate and referral partnerships
- Data feed integrations
- Co-marketing campaigns
- API and comparison tooling opportunities
Before You Contact Support
Most eSIM activation issues are caused by device lock status, unsupported models, or disabled data roaming on the active eSIM line. Include screenshots and error text whenever possible to reduce back-and-forth.